Common Questions
How much does your credit repair service cost?
How does the refund policy work?
Does Lexington Law offer a couple's discount?
What is an electronic transfer?
Why are automatic drafts or credit cards required?
When are funds drafted?
Can I cancel your credit repair service at any time?
What if I cannot afford credit repair right now?
What are the accepted payment methods?
What happens if a payment is dishonored?
How does the refund policy work?
Does Lexington Law offer a couple's discount?
What is an electronic transfer?
Why are automatic drafts or credit cards required?
When are funds drafted?
Can I cancel your credit repair service at any time?
What if I cannot afford credit repair right now?
What are the accepted payment methods?
What happens if a payment is dishonored?
How does the refund policy work?
In a nutshell, if at the completion of the retainer agreement you have done your part by mailing credit reports and letters from the credit bureaus to us and we have made no progress, your money will be refunded.It is your responsibility to provide us with your updated credit reports on a regular basis. However, should you receive no improvement on your credit reports despite your close participation we will absorb the costs of our representation and refund your retainer fee.
Otherwise, at the end of 12 months, we agree to pro-rate the success of your case by placing a $100.00 value on each deleted or improved listing and deducting that amount from you retainer fees. Then, we will refund you the difference.
We offer this refund policy to help our prospective clients feel comfortable with our work. However, we should point out that if you do your part by forwarding regular credit reports, you should typically receive results well beyond the refund policy value (on average.)
Also, when you have been a client for one year, the firm will review the progress on your case. Generally speaking, if you have not received satisfactory results we will extend your case at no charge. Your satisfaction is our number one priority. We mean it.
*Important: While the testimonials and statistics provided on this website may be exciting, it's important to remember that Lexington Law promises only to perform its best efforts by taking the steps best-suited to the client's case. As with any legal work, no specific outcome is promised. Every case differs from every other and results may be more or less than average.
“Thanks for the excellent services you have provided. I would sincerely say
that your organization conducted business in the utmost professional manner.
I am extremely pleased with the way you worked things out for me. Thanks for the wonderful service. You and your team have a great year ahead!”
— B.P., Lexington client*
— B.P., Lexington client*
© 2008 Lexington Law™. All rights reserved. John C. Heath, Attorney at Law, PLLC. *Actual client testimonial. Individual results may vary. The services of Lexington and its affiliates may not be available in all states. Lexington Law™ is a group of law firms that may also be referred to throughout this site as "Lexington," "Lexington Law," "we," "us," or "the firms". "Credit Repair" means all the legal work, strategy and methods that Lexington Law uses to dispute questionable credit listings that are inaccurate, incomplete, misleading, biased, untimely or unverifiable. The number of items deleted represents the combined results of the group. The Terms were last updated on 02/24/2006. The Privacy Policy was last updated on 02/24/2006. // 1.0.1