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How We Dispute Items on Your Credit Report

Lexington Law helps clients investigate, repair and dispute, as applicable, their bad credit by working to ensure that the negative items appearing within their credit reports are fairly reported, 100% accurate, and fully substantiated. The firm offers three service levels, each building upon the last:

With our Concord Standard Service, we will target your unfair credit report items by directing tough questions and legal interventions to creditors and credit bureaus, as appropriate, pursuant to several consumer protection statutes like the Fair Credit Reporting Act, Fair Credit Billing Act, and others. Next, Lexington Law's Concord Premier service level builds on Concord Standard but also allows you to take advantage of services designed to monitor your credit reports, understand your credit score, and address problematic credit report inquiries. Finally, our PremierPlus service adds FICO® Score tracking and analysis, legal interventions for abusive debt collectors, pursuant to the Fair Debt Collection Practices Act, real-time fraud monitoring, and tools to manage your personal finances.

With each service level, you will use the online Case Valet to manage the process. Once we've received your credit reports, we will analyze them and add the applicable negative items they contain to Case Valet. You will then be able to provide us additional detail regarding how each item has unfairly impacted your credit.

Once you have provided more information within Case Valet regarding items you want us to challenge and dispute, as appropriate, Lexington Law will prepare the appropriate intervention letters for creditors and challenge letters for bureaus.

Legal interventions sent to creditors, such as escalated account investigations, goodwill interventions and formal requests for debt validation, may increase the likelihood of accelerated results but do not necessarily follow the same timeline as for credit bureau challenges. Also, when a creditor agrees to stop reporting a negative item, it typically disappears from all three credit reports at once.

At the conclusion of the credit bureau's investigation, a new copy of your credit report should be sent to your home along with any deletions or improvements if any were made. Be sure to forward to us any information you may receive directly from creditors and bureaus. In turn, we'll keep you posted regarding our communications within the Lexington Law client site.

In order for credit bureaus to maintain a questionable credit listing within your report, they must have evidence that it is fair, verifiably accurate, and wholly substantiated. If the credit listing is only somewhat inaccurate, the credit bureau may simply change the item to reflect the accurate status. Very often, though, disputed credit items cannot be verified because a creditor or third-party debt collector no longer possesses the information or does not wish to go to the trouble of verifying it. In these cases, the listing should be removed. Also, credit bureau reinvestigations must be completed within a reasonable period, usually 30 days, or the listing must be removed.

For these reasons, properly challenged questionable credit listings have been removed with remarkable frequency.* Remember that you have the right under federal law to conduct your own credit repair work if you so choose.

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