Before searching for a phone number, consumers should understand that credit repair is one of the most heavily regulated areas of consumer finance. Federal law restricts phone-based credit repair sales, and companies that sell over the phone should be seen as a red flag. Our law firm holds itself accountable to all federal credit repair laws and does not conduct phone conversations with non-clients.
Federal law restricts how credit repair services may be sold and billed. For that reason, our law firm does not answer questions or conduct sales over the phone for non-clients. Non-clients may visit our website, use our secure chat, or sign up online. Current clients may contact our customer service team by phone at 800-341-8441.
Why You Won’t Find a Sales Phone Number
Many people searching for the Lexington Law phone number are looking for a way to ask questions before signing up.
Our law firm follows federal regulations that govern the credit repair industry. These laws limit when credit repair services may be discussed and when payment may be accepted. To remain fully compliant, we do not sell or enroll non-clients over the phone.
About Our Customer Service Number
The phone number 800-341-8441 is reserved exclusively for current Lexington Law clients.
To protect client information and maintain compliance with federal law:
- Only current clients may call this number
- A valid Client ID is required
- No general questions or sales are handled by phone
- Non-clients will be directed to online resources
Federal Laws That Govern Credit Repair Phone Communication
- Telemarketing Sales Rule (TSR): Restricts credit repair companies from requesting or accepting payment before services are fully performed.
- Credit Repair Organizations Act (CROA): Requires written disclosures and contracts and limits how credit repair services may be marketed and billed.
Why Our Law Firm Uses Secure Chat and Online Resources
Using our secure chat and online enrollment process allows our law firm to provide consistent, documented information and deliver required disclosures in writing. This approach helps protect consumers and ensures compliance with federal law.
Things to Look Out for When Choosing a Credit Repair Provider
- Selling credit repair services or answering questions over the phone: Consumers should be cautious of companies that provide non-customer consultations or request payment by phone. If you have been sold credit repair over the phone and are billed monthly or before 6 months, your consumer rights have been violated.
- Requests for payment before work is performed: Federal law restricts upfront fees. Any request for payment before services are completed may be a red flag.
- Guarantees or promised results: No credit repair provider can legally guarantee specific results or timelines.
- Unrealistic timelines: Credit repair follows federal dispute timelines and is not instant.
I want to sign up, but I have questions about Lexington Law’s services
Great! For any questions you may have, please feel free to use the chat feature on our website to have your questions answered by a representative. Additionally, you can check out some of the resources listed below for answers to some of your questions.
Lexington Law Phone Number: FAQ
Current Lexington Law clients may call 800-341-8441 with questions related to their account or services. A valid Client ID is required, and phone support is available only to existing clients.
No. Our law firm does not answer questions or provide consultations over the phone for non-clients. Information is available online, through our secure chat, or by signing up online.
No. Enrollment is completed online to ensure compliance with federal credit repair laws.
Some credit repair companies sell services over the phone because they are willing to take on more legal risk. In some cases, phone-based sales may violate federal law—especially if payment is requested before services are performed. Our law firm holds itself accountable to all federal credit repair laws and does not sell or consult over the phone to ensure full compliance.